We are making our greatest efforts to offer you the quality made products at good price. We’d like to cooperate with you to expand our business in your markets.If in doubt, please see the following FAQs
Q1.Are you a trading company or manufacture?
We are a professional manufacturer with experience of over 25 years. We started this rotary fill and seal machine in 1997.
Q2.Why choose us?
We are a professional manufacturer of packaging machinery. With a strict and effective quality control system, our products are CE approved, and we have an ISO9001 Certificate. With numerous in-house service technicians and engineers, we are ready to assist when you need dedicated and knowledgeable expertise.
Q3.What is your delivery time?
Normally 30-45 working days upon order confirmation and down payment.
Q4.What about the warranty time?
1). Our packing machine is 12 months under warranty. Artificial and thunder strike damage is out of the scope of the warranty. Spare parts are not in the warranty time.
2). Maintenance after the warranty period
Any machine problems after the warranty period, we will provide you same quality spare parts and maintenance service at the best favorable price.
Q5. How about your service?
We have serviced all over the world. We could send engineers from China who are English speaking or help the customer with our distributors from his country. We can provide the customer with user training for better operation and maintenance of the machine.
Q6. What information should we need?
1) product details, e.g.solid product specific sizes, weights of each piece, powder density.
2)Bag sizes and types with pictures or samples
3)Packing weight
4)Packing speed, and accuracy required
5)Special requirements, such as second fill, Nitrogen flash, zipper close, date printing
6)Power supply voltage, Frequency, etc
7)Factory workshop space, Height, etc.
