Pre-sale Service

Inquiry and consulting support, professional packing solution for free. We will be a consultant for clients about the technical problem before order, provide drawing specification, design customized project, analyze and solve technical problem.

Machine videos for your reference.

Sample packing testing support.

View our Factory.

After-sale Service

Manules / Videos of machine installation, adjusting, setting, maintenance are available for you.

If any problems happend and you can not find out the solutions, Telecom or Online face to face communication available 24 hours.

Our engineers & technician are available send to your countries for services if you agree pay the expenditure.
Oversea service for our engineer is available. Clients need to afford the visa, tickets, accommodation, hotel and 120 USD per day.The problem components are free during the warranty time

Technical support
We will keep your machine's detailed file in the computer, such as the machine info, product info, your requirement and
suggestion, technician's advice and so on. And we will follow up and make feedback about the machines performance regularly. We guarantee that we will solve your problems as soon as possible.

Training
We can provide training service for you in machines' installation and commissioning. After all required production materials are ready in your factory, we will send technician to adjust the machine in good performance. As per the technician's instruction, the workers can learn how to connect power line, commissioning, machine working principles and the maintenance during operation and so on. So they will be more familiar with the operation of packing machine by training.